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Sub metered complexes built before 2008*
Unitywater is currently reviewing unit complexes to ensure they are compliant with the Queensland Plumbing and Wastewater Code and Unitywater's Sub metering Policy and Technical Specifications. Some complexes built before 2008 need to either change the way that individual unit owners are billed for water usage charges or upgrade the sub metering at their complex. Review the three options available to complexes here with handy diagrams and frequently asked questions.
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Request a Water Search Certificate
Residential
Request a Water Search online to identify any outstanding balances on a Unitywater account. These are normally requested by a property buyer’s conveyancer as part of a property sale.
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Buying a property
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Residential
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From Water Search Certificates and outstanding charges on your bill to the settlement process and understanding your first bill, here is what you need to know about your water and sewerage account during the buying, selling and moving process.
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Meter reading FAQs
For customers who have a water meter, reading the meter is the first step we take towards calculating the bill. We have information and guides to help you understand your meter readings, check for leaks and monitor your usage.
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Checking for water leaks
Residential
Water leaks can cost a lot of money and cause a lot of damage. Learn how to check for leaks on your property.
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Before you start
Residential
Stay safe and avoid damaging essential underground services while building or landscaping. Find out more about the Dial Before You Dig process and how to order Detailed Infrastructure Plans. -
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Building and landscaping
Residential
If you're building or landscaping at your place, you want to stay safe and avoid damaging essential underground services. We've got some great tips and advice to keep your project problem-free.
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Building over pipes and easements
Residential
You will need approval if you want to build over or near water or sewerage pipes or easements. Let's step through the process.