Does your block already have a water meter and sewerage connection?
Yes
The majority of blocks will already have a water meter installed and sewerage connection point.
If this is the case, then you do not need to involve Unitywater.
Your plumber can connect your new house to the existing water meter and sewerage network. It is recommended you request a detailed infrastructure plan so the plumber can locate the sewerage connection point.
Almost all blocks are in this category.
No
If your block was developed prior to 2009 and has not previously had a building on it, it is possible that you may not have an existing connection point.
First, physically inspect the area along the front boundary of the property to look for a water meter. You can also check our online infrastructure locations map or request a detailed infrastructure plan for your block.
If there are no connections, you will need to apply for Unitywater to install new connections for you. This can be done by submitting a Connection Services Application via the Development Portal.
Very few blocks fall into this category – please check before applying.
To apply for a new connection, you will need:
- the land owner’s consent, plus the owner’s consent for any property affected by the proposed work e.g. adjoining land through which access may be required
- the lot and plan number for your block
- a location plan showing your preferred meter location
- numbers and dates for any existing Unitywater or council approvals.
The process you should follow:
Some services are provided for a fixed fee, and new water connections and sewer connections require a Unitywater quote.
If a sewerage property connection has been included as part of the application, an approval is required by Unitywater. Once approved, the quote for this item will be issued within 15 business days.
For all other items, a quote for installation works will be provided within 15 business days. Once the quote is paid, installation works will be scheduled.
