My Account is secure, fast and easy to use
To register for the first time, you'll need your Unitywater payment reference number, the postcode of your mailing address and your account name. You can find all these details on your latest Unitywater bill.
You can register with your email address, or your Facebook or Google accounts.
When you register, you'll be asked to verify your email address and choose your preferred way to receive login verification codes for future visits to My Account.
- manage your account, check your balance and due date, pay your bill online
- view multiple properties owned by the same customer in a single My Account profile
- enable a trusted mobile device or passkey to login faster, with added security
- switch to receiving bills by email or SMS
- set up direct debit payments
- update your contact details
Are you concerned about a higher-than-normal bill?
Use our 4-step checklist to help you understand some of the common reasons for a higher-than-normal bill.
Need a copy of a bill? Or multiple copies?
Simply log in to My Account and go to 'My Inbox'. All your bills since July 2012 will be available to view, print or download.
Want a payment plan to help manage your budget?
We have a variety of payment plans to suit you, including smoothing your bill, direct debit and short-term payment plans.
