Frequently Asked Questions

Check out the answers to our most-asked questions from industry about the Development Portal. Here are a few topics:

Industry Briefing Session - Fact Sheet

Portal Permissions, Registration and Application Process

Infrastructure Charges and Payments

Decision Notices

Attachments and Uploads

Training Support

Access the Development Portal User Guides to further enhance your training experience. User guides can be found in the portal on the 'Help' page, which is located within the 'Find Out More' menu option.

User Guide - Portal - Register, Sign In and Navigation

If you experience user or technical difficulties, please submit an enquiry via the Development Portal or email developmentportalsupport@unitywater.com and we will respond to you within 24 hours.