Estimated application processing times

With the volume of development underway in our region, we’re processing a large number of applications and appreciate your patience. We process development applications by type and in the order received but some take longer, depending on complexity and completeness.

Connection application type Processing time

Service Advice Notice (SAN)

2-3 weeks

A&C Connection Application/Amendments

3-4 weeks

Non-A&C Connection/Network Works
5-6 weeks
 
Construction application type
Processing time

Pre-Start

2-3 weeks

Provisional Certificate of Completion (PCoC)

3-4 weeks

On Maintenance
3-4 weeks
 Certification of Completion (CoC)  2-3 weeks
 Off Maintenance  6-7 weeks
 Off Maintenance Certificate  2-3 weeks
 

Accredited Entity Tier Ratings 

Our tiering scheme helps to drive faster application processing times and allows us to provide appropriate coaching and support to registered certifiers. 

The below tier results are based on Unitywater’s determinations following an audit of submissions between 1 September 2023 and 31 August 2024. Unitywater has made this assessment for its own purposes, based on its own criteria and on evidence available to Unitywater at the time of the audit process.

Unitywater does not authorise any party to rely on the assessment and it is not a general recommendation or reference. The below results are representative of the number of satisfactory audits completed. The accredited entities are listed alphabetically, which does not indicate their performance level within each tier. 

Certifier Business Name
 Tier Level
 360 Civil Consulting Pty Ltd
 Tier 1
 ALTA Projects
 Tier 1
 Arcos Group Pty Ltd
 Tier 1
 Barlow Shelley Consulting Engineers (Aust) Pty Ltd
 Tier 1
 Bax Engineering Pty Ltd
 Tier 1
 Bornhorst & Ward Pty Ltd
 Tier 1
 Burchills Engineering Solutions
 Tier 1
 Capitan Engineering Group Pty Ltd
 Tier 1
 Civil Works Engineers
 Tier 1
 Colliers International Engineering & Design Pty Ltd
 Tier 1
 Contour Consulting Engineers Pty Ltd
 Tier 1
 Covey Associates Pty Ltd
 Tier 1
 CWD Group Pty Ltd
 Tier 1
 Egis Consulting Pty Ltd
 Tier 1
 Griffin Civil Engineers Pty Ltd
 Tier 1
 
 H20 Connections
 Tier 1
 Ingeniir Pty Ltd
 Tier 1
 Lambert & Rehbein Pty Ltd
 Tier 1
 Murray & Associates (Qld) Pty Ltd
 Tier 1
 Premise Australia Pty Ltd
 Tier 1
 Projex Partners Pty Ltd
 Tier 1
 
 Samana Blue Engineering Pty Ltd
 Tier 1
 
 SMEC Australia Pty Ltd
 Tier 1
 
 Subdivisions (QLD) Pty Ltd
 Tier 1
 
 Sunshine Coast Civil Engineers Pty Ltd
 Tier 1
 
 Tod Consulting Pty Ltd
 Tier 1
 van der Meer Pty Ltd
 Tier 1
 Walsh Consulting Engineers
 Tier 1
 Westera Partners Pty Ltd
 Tier 1
 Milanovic Neale Consulting Engineers
 Tier 2
 vT Consulting Engineers Pty Ltd
 Tier 3
 2 Develop Urban Pty Ltd
Tier Pending
 Arcadis Australia Pacific Pty Ltd
Tier Pending
 Callaghan & Toth
Tier Pending
 Concept Engineers Pty Ltd
Tier Pending
 Empower Engineers & Project Managers Pty Ltd
Tier Pending
 Inertia Pty Ltd
Tier Pending
 Infinity CE Pty Ltd
Tier Pending
 JFP Urban Consultants Pty Ltd
Tier Pending
 KN Group Pty Ltd
Tier Pending
 Mortons Urban Solutions Pty Ltd
Tier Pending
 MPN Consulting Pty Ltd
Tier Pending
 Norththrop Consulting Engineers Pty Ltd
Tier Pending
 Qld Orion Group Pty Ltd
Tier Pending
 RMA Engineers Pty Ltd
Tier Pending
 Stantec Australia Pty Ltd
Tier Pending
 Wilkinson Shaw & Associates Pty Ltd
Tier Pending
 
Certifier Business Name
 Tier Level
 360 Civil Consulting Pty Ltd
 Tier 1
 ALTA Projects
 Tier 1
 Arcos Group Pty Ltd
 Tier 1
 Barlow Shelley Consulting Engineers (Aust) Pty Ltd
 Tier 1
 Bax Engineering Pty Ltd
 Tier 1
 Burchills Engineering Solutions
 Tier 1
 Callaghan & Toth
 Tier 1
 Capitan Engineering Group Pty Ltd
 Tier 1
 Civil Works Engineers
 Tier 1
 Colliers International Engineering & Design Pty Ltd
 Tier 1
 Contour Consulting Engineers Pty Ltd
 Tier 1
 Covey Associates Pty Ltd
 Tier 1
 Egis Consulting Pty Ltd
 Tier 1
 Empower Engineers & Project Managers Pty Ltd
 Tier 1
 
 Inertia Pty Ltd
 Tier 1
 Ingeniir Pty Ltd
 Tier 1
 JFP Urban Consultants Pty Ltd
 Tier 1
 KN Group Pty Ltd
 Tier 1
 Milanovic Neale Consulting Engineers
 Tier 1
 Norththrop Consulting Engineers Pty Ltd
 Tier 1
 Projex Partners Pty Ltd
 Tier 1
 RMA Engineers Pty Ltd
 Tier 1
 SMEC Australia Pty Ltd
 Tier 1
 van der Meer Pty Ltd
 Tier 1
 Walsh Consulting Engineers
 Tier 1
 Westera Partners Pty Ltd
 Tier 1
 Griffin Civil Engineers Pty Ltd
 Tier 2
 Stantec Australia Pty Ltd
 Tier 2
 Subdivisions (QLD) Pty Ltd
 Tier 2
 Sunshine Coast Civil Engineers Pty Ltd
 Tier 2
 Tod Consulting Pty Ltd
 Tier 2
 CWD Group Pty Ltd
 Tier 3
 Lambert & Rehbein Pty Ltd
 Tier 3
 MPN Consulting Pty Ltd
 Tier 3
Wilkinson Shaw & Associates Pty Ltd
 Tier 3
 2 Develop Urban Pty Ltd
 Tier Pending
 Arcadis Australia Pacific Pty Ltd
 Tier Pending
 Concept Engineers Pty Ltd
 Tier Pending
 Infinity CE Pty Ltd
 Tier Pending
 Mortons Urban Solutions Pty Ltd
 Tier Pending
 Qld Orion Group Pty Ltd
 Tier Pending
 Premise Australia Pty Ltd
 Tier Pending
 Samana Blue Engineering Pty Ltd
 Tier Pending
 vT Consulting Engineers Pty Ltd
 Tier Pending
 
Certifier Business Name
Tier Level
 360 Civil Consulting Pty Ltd
 Tier 1
 ALTA Projects
 Tier 1
 Bax Engineering Pty Ltd
 Tier 1
 BMD Urban Pty Ltd
 Tier 1
 Covey Associates Pty Ltd
 Tier 1
 Egis Consulting Pty Ltd
 Tier 1
 Empower Engineers & Project Managers Pty Ltd
 Tier 1
 Griffin Civil Engineers Pty Ltd
 Tier 1
 KN Group Pty Ltd
 Tier 1
 Norththrop Consulting Engineers Pty Ltd
 Tier 1
 Palmgrove Holdings Pty Ltd
 Tier 1
 Shadforths Civil Pty Ltd
 Tier 1
 SMEC Australia Pty Ltd
 Tier 1
 Subdivisions (QLD) Pty Ltd
 Tier 1
 Westera Partners Pty Ltd
 Tier 1
 Wilkinson Shaw & Associates Pty Ltd
 Tier 1
 Civil Works Engineers
 Tier 2
 Contour Consulting Engineers Pty Ltd
 Tier 2
 Tod Consulting Pty Ltd
 Tier 2
 Walsh Consulting Engineers
 Tier 2
 Stantec Australia Pty Ltd
 Tier 3
 Sunshine Coast Civil Engineers Pty Ltd
 Tier 3
 Callaghan & Toth
 Tier Pending
 CWD Group Pty Ltd
 Tier Pending
 Inertia Pty Ltd
 Tier Pending
 Infinity CE Pty Ltd
 Tier Pending
 Lambert & Rehbein Pty Ltd
 Tier Pending
 Mortons Urban Solutions Pty Ltd
 Tier Pending
 van der Meer Pty Ltd
 Tier Pending
 vT Consulting Engineers Pty Ltd
 Tier Pending

Tier 190% and above

Tier 2from 80 to 89%

Tier 3less than 80%

Tier Pending – insufficient eligible audits completed during assessment period to qualify for a Tier Level, or Tier Level is under review.

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