Search Results

If you are a plumber installing sub-meters, you need to be familiar with the minimum requirements for the supply, testing and delivery of sub-meters and spare parts. We have some information to guide your installation.

Unitywater is currently reviewing unit complexes to ensure they are compliant with the Queensland Plumbing and Wastewater Code and Unitywater's Sub metering Policy and Technical Specifications. Some complexes built before 2008 need to either change the way that individual unit owners are billed for water usage charges or upgrade the sub metering at their complex. Review the three options available to complexes here with handy diagrams and frequently asked questions. 

If you’re constructing a multi-residential project, you need to install a main water meter at the boundary of the property as well as individual water meters for each unit in the complex.

If your water meter is damaged or not working properly, contact us as soon as possible. Having trouble turning off your stop tap? We have some tips to help you.

We have a proactive replacement program for water meters which are nearing the end of their useful life. It’s an ongoing program that ensures your water meter readings (and your bills) remain as accurate as possible. 

The process and timelines for commercial and industrial developments and building of complexes are the same as residential connections but the inclusions required for your application will depend on the type of activity that will occur on the site. 

Are you a plumber working in the Moreton Bay, Sunshine Coast and Noosa regions? This is where you will find useful and up-to-date plumbing-related information from Unitywater.

Residential 

Request a Water Search online to identify any outstanding balances on a Unitywater account. These are normally requested by a property buyer’s conveyancer as part of a property sale.

• Residential 

• From Water Search Certificates and outstanding charges on your bill to the settlement process and understanding your first bill, here is what you need to know about your water and sewerage account during the buying, selling and moving process.

For customers who have a water meter, reading the meter is the first step we take towards calculating the bill. We have information and guides to help you understand your meter readings, check for leaks and monitor your usage.