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Eligible pensioners can receive a subsidy of up to $120 per year off the cost of water usage and access charges. This is up to $30 every quarter for eligible customers in Moreton Bay, the Sunshine Coast and Noosa.

The subsidy is set and managed by the Queensland Government and is allowed on only one property at a time.

If you are not currently receiving the Pensioner Water Subsidy, please check your eligibility below. Please note Seniors Card holders are not eligible. 

Pensioner subsidy eligibility

To be eligible for a Pensioner Water Subsidy you must hold one of the following concession cards:

You must also be:

  • the owner or life tenant* of the property, which is your principal place of residence and located in the South East Queensland Water Grid area.

  • legally** responsible for payment for the water charges on that property.


*A life tenant is: a) not the property owner, b) legally able to reside at the premises for the term of their life under the terms of a will, and c) responsible for payment of relevant charges applied to the property. If you are a life tenant, please provide a certified copy of the legal documents that provide evidence of your life tenancy when you make your Pensioner Water Subsidy application

**Residents living in shared communities are only eligible if charges levied on their property are issued directly to them. If their community (such as a body corporate) is legally responsible for the water charges, you may not be eligible under Queensland Government regulations.

Unitywater Contact Centre, Female staff

How to apply

1. Simply fill in our online form below; or

2. Call our Customer Service team on 1300 086 489.

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