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We have a proactive replacement program for water meters which are nearing the end of their useful life. It’s an ongoing program that ensures your water meter readings (and your bills) remain as accurate as possible. 

The Customer Charter summarises your rights and obligations as a Unitywater customer as well as our service standards and commitments to you.

Call 1300 086 489 to report a fault or emergency any time of day or night. Other ways to contact us include: email, webform, post, in person and on social media.