The disclosure log shows information released under the Right to Information Act 2009 that is considered to be of significant interest to the wider public. Under the Act, information of a sensitive nature, for example personal details and/or information considered commercial in confidence, is removed from the documents prior to their release.

The disclosure log below provides details of released documents that are available to the public. 

Date created Reference number Information requested Summary of documents released # of pages
28/11/2017 F0164759 Records in respect of sewer blockage and service area maps at David Low Way, Marcoola Maintenance Job cards
Service area maps
55
4/12/2017 F0164950 Service map of area surrounding Coes Creek Rd Burnside
Date of construction of pipes
Loss assessor report
Service map
Service orders
5
22/02/2018 F0166846 Records in respect of water main incident and water from neighbouring property - Gateway Drive Noosa Work orders
Customer information and emails
70
5/07/2018 F0169865 Request for records in respect of building over sewer or application to realign the sewer at Mavarra St Maroochydore Contact centre customer chronology
emails and attachments re build over applications
9
6/11/2018 F0173217 Maintenance works reports for works near Elizabeth Ave Kippa Ring

Customer chronology
Maintenance reports
Supporting documents to maintenance reports

20
10/01/2018  12:02:36 PM F0165804 Records in respect of repair to sewerage at Narranda Pl Mountain Creek Work orders list 1
17/12/2018  2:13:00 PM F0174401 Records in relation to maintenance on maintenance cover at Gannet St Peregian Beach Incident report
Service request reports
Work order details
Work log reports and photos
32
7/08/2019  8:30:01 AM 2019-F0108476 Records in respect of failure of water main Cairns Crest, Deception Bay Work orders
Service requests
Field Service work orders
3
13/09/2019  9:21:39 AM 2019-F0109601 Records in respect to connection application Fortitude Pl Birtinya 3rd party consultation with Sunshine Coast Council - reviewed and approved for release 17
17/09/2019  12:50:55 PM 2019-F0109681 Records in respect of burst water main for insurance claim at Arakoon Cres, Sunshine Beach Customer Care incident report
Site photos
Work order logs
14
5/11/2019  2:14:59 PM 2019-F0110852 Records in respect of inundation due to failure of reticulation line Blackall Terrace Nambour Customer Care incident report
Field Service work logs - redacted
Work order logs - redacted
36
20/02/2020  10:38:50 AM 2020-F0101427 Records in respect of the number of metered water connections to  Duporth Ave Maroochydore Applicant referred to Body Corporate for Community Title Scheme or to Sunshine Coast Council for information 0
24/04/2020  12:23:59 PM 2020-F0102899 Records in respect of site attendance Treetop Place Little Mountain by UW for water coming from adjacent block Notes from work crew supplied 1
21/05/2020  1:44:21 PM 2020-F0104323 Request for records regarding Workplace Health and Safety incident 3rd party consultation with Office of Industrial Relations - reviewed and approved for release on redaction of names 12
17/09/2020  9:34:19 AM 2020-F0108542 Records in respect of inundation due to failure of reticulation line at Ascot Way Little Mountain 3rd party consultation with Sunshine Coast Council - reviewed and approved for release on redaction of names 232
28/09/2020  3:52:35 PM 2020-F0108836 Records in respect of odour control at STP Golden Beach List of chemicals used for odour control
Maintenance logs
Service records
Chemical dosing logs
Unitywater complaints handling policy, procedure for 2020
3
6/10/2020  1:50:23 PM 2020-F0108984 Request for records of sewer network near Adrian St Margate Connection requests
Customer chronology
New application requests 
Information redacted
51
17/11/2020  3:16:21 PM 2020-F0110158 Records in respect of any contamination to water or soil at Marsden Rd Dakabin 3rd party consultation with Moreton Bay Regional Council - reviewed and approved for release 41
2/02/2021  8:43:31 AM 2021-F0100756 Records in respect of sewage leak and customer chronology reports at Ascot Way Little Mountain Work orders
Call logs 
Cleaning and Restoration information as supplied to insurance agent
19
17/08/2021  2:47:46 PM 2021-F0106692 Records in relation to property at Beerburrum Rd Caboolture 3rd party consultation with Moreton Bay Regional Council - reviewed and approved for release with redaction 2
19/11/2021  10:59:37 AM 2021-F0109281 Records relating to property at Stark Drive Narangba - installation of asset in front of house Permission form Moreton Bay Regional Council
New approved constructed sewer overflow
Standard drawings
Sewer overflow prelim design
51
24/01/2022  3:04:59 PM 2022-F0100584 Records relating of development application at Adrian and Cox St Margate Development certification
Emails from development services
Drawings, plans and inspection reports
51
4/04/2022  10:09:39 AM 2022-F0102670 Records relating to works on Blakesley St Tewantin involving excavation of bitumen or nature strip

Work orders

1
3/05/2022  2:35:01 PM  2022-F0103390 Records relating to technical documents for residential water meter at David Low Way Peregian Beach Test results on meter installed
Technical information about water meter
5
13/06/2022  4:04:38 PM 2022-F0104517 Request for records relating to sewage backflow at Peterson Rd Woodford and details of rectification works carried out Work logs of incident
Loss Assessors attendance request
Risk assessment of recurrence
3
2/11/2022  10:32:21 AM 2022-F0108701 Request for Noosa STP annual compliance reports and monitoring 3rd party consultation with Dept Environmental Services - reviewed and approved for release with redaction 37
21/11/2022  3:12:53 PM 2022-F0109198 Number of "shared" lots with just one meter at Marine Pde Redcliffe
Number of dedicated meters where just one lot per meter
Total number of properties that consist of more than one lot with one water meter = 4200
Total number of lots that do not have a dedicated water meter = 42118
3
19/12/2022  2:40:32 PM 2022-F0110064 Records relating to the permanent closure of Cordwell Rd Yandina 3rd party consultation Dept of Resources - reviewed and approved for release with redaction 4
24/01/2023  11:03:02 AM 2023-F0100550 Records relating to drainage plans at Culla Culla St & Coryule St Battery Hill 3rd party consultation with Sunshine Coast Council - reviewed and approved for release with redaction 9
9/02/2023  12:05:52 PM 2023-F0100850 Records relating to flooding incident at Atkinson Rd Bli Bli Attendance records
Incident reports
Service reports and loss assessment reports
Reports of maintenance at site
Details of measures taken to prevent future incidents
170
24/03/2023  11:20:36 AM 2023-F0101994 Records relating to GPS tracking information on UW registered truck Buderim GPS tracking information supplied 2
11/08/2023  12:41:42 PM 2023-F0105559 Records relating to historical location of water main on Klinger Rd Redcliffe No records located at requested
Asset installed in 1963 - records more than 25 years old
1 work order from 2013 supplied
1
12/10/2023  2:02:49 PM 2023-F0107383 Records relating to site inspection and conclusion of investigation at Taylor Ave Golden Beach Work order and crew notes from site inspection 2
18/03/2024  9:18:46 AM 2024-F0102111 Records relating to development application Briggs Court and Dohles Rocks Road, Kallangur 3rd party consultation with Moreton Bay Regional Council - reviewed and approved for release with redaction 16
19/03/2024  12:26:44 PM 2024-F0102209 Request for work records and reports in regard to sewer overflow at River Mews Leis Pde/Station Rd Lawnton Work orders
Incident reports 
Cleaner log
25
2/05/2024  11:26:43 AM 2024-F0103426 Request for records in regard to sewer overflow and plumbing installation at Hill Pde Clontarf Work order information
Onsite visit photos
Customer chronology log
9

You might also be interested in

Woman looking at annual report

Annual Reports

Each financial year Unitywater publishes an Annual Report.
Newsroom

Newsroom

The Newsroom is the one-stop shop for Unitywater's news and media information.
Female staff member typing on laptop computer with coffee in office

Right to information

Unitywater is committed to providing the community with greater access to information .