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You may receive a survey email or call from us

To help achieve our strategy, we conduct regular research and consultation to measure how customers perceive the value Unitywater delivers to its customers and community, and how Unitywater is currently performing against these measures.

To help us with our research and consultation, we work in partnership with our two trusted research agencies.  From time to time, you may receive an email survey invitation or see a pop-up survey on our website.  We’d love for you to participate in the research.

Our two research agencies are CSBA and Enhance Research. 

CSBA Enhance Research

FAQs

Yes.  Unitywater and its third-party research providers adhere to the strict Australian Privacy Principles.  Results will only be analysed in aggregate form and only for its intended research purpose

You can connect with us via our dedicated community hub.  Across the year, there will be opportunities to have your say on various topics.  Simply click on the community hub link and register your details. 

If you'd like to be removed from our survey list, please email us your name and telephone number/s.

Unitywater reception staff
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