Here you will find forms for doing business with us. These forms are in PDF format so please ensure you have the free Adobe Acrobat Reader software on your PC.
As-constructed plan request (PDF) - Moreton Bay and Sunshine Coast regions
Build over or adjacent to water supply or sewerage infrastructure (PDF) - Sunshine Coast region
Calibration of water meter (PDF) - Moreton Bay region
Calibration of water meter (PDF) - Sunshine Coast region
Change of address and/or name (PDF)
Credit card payment authority (Please note, this is NOT for payment of your Unitywater account)
Direct Debit Request (PDF)
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Information Access Application (PDF)
Information Privacy Personal Information Amendment Application (PDF)
Install lockable ball valve on meter (PDF) - Moreton Bay region
Move water meter (PDF) - Moreton Bay region
Move water meter (PDF) - Sunshine Coast region
Pensioner water subsidy application (PDF) - Moreton Bay and Sunshine Coast regions
Private works application (PDF) - Moreton Bay and Sunshine Coast regions
Property transfer search application form (PDF) - Moreton Bay and Sunshine Coast regions
Permanent water conservation measures (Fact sheet) (PDF)
Pressure and flow data request (PDF)
Raise/lower an existing manhole (PDF) - Moreton Bay and Sunshine Coast regions
Recycled water - Terms of use (Factsheet) (PDF)
Recycled water - Class A+, Class A & Class B (Fact sheet) (PDF)
Sewerage Volumetric Charge Adjustment (PDF) - Moreton Bay and Sunshine Coast regions
Sub-Metering Information Kit (PDF) - Moreton Bay and Sunshine Coast regions
Sub-Metering Application Form (PFD)
Sub-Metering Fact Sheet (PDF)
Sub-Metering Policy (PDF)
Sub-Metering Notification to Water Service Provider Form (PDF)
Sub-Metering Technical Specification (PDF)
Trade Waste Policy (PDF)
Trade Waste Management Plan (PDF)
Trade Waste Discharge Permit Application Form (PDF)
Trade Waste Discharge Permit Change Form (PDF)
Trade Waste Variation of Discharge Factor Application Form (PDF)
Trade Waste Discharge Permit Cancellation Form (PDF)
Trade Waste Management (Fact sheet) (PDF)
Trade Waste Pre-treatment Facilities Installation Requirements (Fact Sheet) (PDF).
Trade Waste Grease Arrestor Size Guidelines (PDF)
Water usage record template (PDF)
Water consumption charge adjustment (PDF)
Water service connection: 20-25mm (PDF) - Moreton Bay region
Water service connection: 20-25mm (PDF) - Sunshine Coast region
Water service connection/disconnection: Greater than 25mm (PDF)
Water service disconnection (PDF) - Moreton Bay region
Water service disconnection (PDF) - Sunshine Coast region
Water Testing application (PDF)
If you can't find the form or fact sheet you are after, please submit a request via one of the online form options below.
To request a service, obtain information about water supply, sewerage or trade waste services, or make a general enquiry, please complete this online form.
To provide feedback (compliment/complaint), please complete this form
To change your address, please complete this form
Approximately one pool in every 20 has a leak! Even a minor leak can result in a major water loss. Under pressure a tiny leak can lose more than 3000 litres a day.