Forms and fact sheets

Many of the forms below are now offered online at My Account.  Please login to lodge your application online. 

If you are looking for Unitywater Policies, Annual Reports, Corporate Plans, go to our Publications scheme section.

Here you will find forms for doing business with us. These forms are in PDF format so please ensure you have the free Adobe Acrobat Reader software on your PC.

  

FORMS A - D     FORMS E - R     FORMS S - Z     DEVELOPMENT SERVICES FORMS

 

FACT SHEETS    

 

Forms A - D

Account Authority Request Form - F9762 (PDF)

Agreement for the sale of potable water using a metered hydrant standpipe - F8668 (PDF)

Amendment request form - F9299 (PDF)

Application for certificate of completion form - F9374 (PDF)

Build over or near water supply or sewerage infrastructure application - F8684 (PDF)

Change of address or name - F8674 (PDF) or login to My Account.

Concealed Leak Allowance Request - F8669 (PDF) - used for 'Leak Rebate' application

Credit card payment authority - F8671 (PDF)

Company Account Authority Request Form (PDF)

Other and staged connection application form (not for standard connection) - F9293 (PDF)

Detailed Infrastructure Plan Request Form - F8530 (PDF) or login to My Account

Direct Debit request form - F9215 (PDF) or login to My Account

 

Forms E - R

Easement Terms Current Version - Standard Easement Terms Dealing 715221831 (PDF)

Easements - Application for easement encroachment - F10155 (PDF)

Easements - Taking of An Easement (PDF)

Hydraulic model pressure and flow information application - F8578 (PDF) 

Infrastructure charges notice request form - F9763 (PDF)

Minor works variation request form - F9294 (PDF)

Notice to the Water Service Provider - Installation of sub-meters - F8686 (PDF)

Pensioner Water Subsidy Request form - F8672 (PDF) 

Permission to access unit to read meter - F8673 (PDF)

Plumbers blocked sewer identification fee claim form - F8637 (PDF) - used for payment to licensed private plumbers for 'spotting' a blockage within Unitywater infrastructure (conditions apply)

Off-maintenance inspection form - F9298 (PDF)

Pre-start meeting request form - F9295 (PDF)

Property search application - F9248 (PDF) or login to My Account.

Request for provisional certificate of completion form - F9297 (PDF)

Right to information and information privacy access application (PDF)

 

Forms S - Z

Services advice notice request form - F9289 (PDF)

Sewerage volumetric charge adjustment application - F8635 (PDF) 

Sponsorship application form (PDF)

Standard connection request form - F9255 (PDF)

Statutory declaration (PDF)

Sub-meter installation to a new or existing development - F8685 (PDF)

Trade Waste - Application for Approval to Discharge Trade Waste to Sewer - F8678 (PDF) - used to apply for Trade Waste Discharge Permit

Trade Waste cancellation of approval permit form - F8681 (PDF)

Unitywater property search application - F9248 (PDF) or login to My Account.

Water Supply and Sewerage Services - Private Works Application (PDF) (F10001)

Water testing application - F8670 (PDF)  

Water usage record template (PDF)

 

DEVELOPMENT SERVICES FORMS

F9289 - Services advice notice request form (PDF)

F9255 - Standard connection request form (PDF)

F9293 - Other and staged connection application form (not for standard connection) (PDF)

F9295 - Pre-start meeting request form (PDF)

F9294 - Minor works variation request form (PDF)

F9297 - Request for provisional certificate of completion form (PDF)

F9296 - On-maintenance inspection request (PDF)

F9374 - Application for certificate of completion form (PDF)

F9298 - Off-maintenance inspection form (PDF)

F9299 - Amendment request form(PDF)

F9763 - Infrastructure charges notice request form (PDF)

 

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FACT SHEETS AND BROCHURES

Asbestos fact sheet (PDF)

Acquisition of Freehold Land (PDF)

Buying a property fact sheet (PDF)

Check for leaks every 2 weeks / reading your water meter fact sheet (PDF)

Clearing blocked private sewer pipes fact sheet (PDF)

Credit card payment form changes: FAQs

Connection administration manual (PDF) 

Customer charter (PDF)

Customer information booklet (PDF)

Galvanised water pipes: are your old galvanised pipes corroding away? (PDF)

Guide to reading your bill (PDF)

Infrastructure: looking after your water and sewerage infrastructure (PDF)

Pressure Sewer System: Understanding your pressure sewer system (PDF)

Planting trees and shrubs: Are trees damaging your water supply and sewerage system? (PDF)

Potable water permitted uses checklist 2012 (PDF)

Property damage: A guide for property owners and tenants (PDF)

Recyled water residential users - Class A+ fact sheet (PDF)

Recycled water commercial and industrial users - classes A+/A/B/C/D fact sheet (PDF)

Recycled water carrier / tanker users - Class A+ recycled water fact sheet (PDF)

Recycled water carrier / tanker users - Class B recycled water fact sheet (PDF)

Recycled water terms of use fact sheet (PDF)

Recycled water residential users - Class A+ recycled water fact sheet (PDF)

Secondary Accommodation and second water meters (PDF)

Sewage overflows: How to help prevent sewage overflows on your property (PDF)

Sewage treatment plant performance summary 2010/11 (PDF)

Sub-Metering fact sheet (PDF)

Sub-Metering Information Kit (PDF)

Sub-Metering Policy (PDF)

Sub-Metering Policy Appendix 1 (PDF)

Sub-Metering Policy Appendix 2 (PDF)

Sub-Metering Technical Specification (PDF)

Trade waste search checklist (PDF)

Trade waste grease arrestor size guidelines (PDF)

Trade waste management fact sheet (PDF)

Trade waste management plan (PDF)

Trade waste moving towards user-pays fact sheet (PDF)

Trade waste pre-treatment facilities installation requirements fact sheet (PDF).

Vacuum sewer system: Understanding your vacuum sewer system (PDF)

Waste disposal: What are you putting down your drain? (PDF)

Water meter replacement fact sheet (PDF)

Water pressure and leakage management project fact sheet (PDF)

Water quality: Are you concerned with your water quality? (PDF)

Water supply: Clean drinking water doesn’t just fall from the sky (PDF)

Water Testing: Water testing and monitoring services (PDF)

 

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    Saving Tips
  • House Tip #1

    Save water by installing water-efficient taps, or flow regulators in your existing taps and fixing leaking taps both inside and out!