Contact us



Faults and emergencies (24 hours)                                         1300 086 489

Manage your account online

Quick and easy account

management 24/7


 Register in a few simple
steps – all you need is
your account number



Automatic reminders

when your bill is due


Submit a form

General service request or enquiry


Water, sewerage or trade waste service request


Provide feedback (compliment/ complaint)


Speaker request 

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Contact our Customer Service Team

Faults and emergencies (24 hours)


Write to us:

PO Box 953, Caboolture QLD 4510 


Fax: (07) 5431 8288



Call the Customer Contact Centre  


8.30am – 5.00pm Monday to Friday
(Excluding public holidays)

International Phone Number 


Visit a customer service counter

1300 086 489 











1300 086 489 


+61 7 5431 8333 



 8.30am – 5.00pm Monday to Friday
(Excluding public holidays)

 Caboolture: Ground Floor, 33 King Street


 Maroochydore:  Ground Floor, 6-10 Maud Street


    Saving Tips
  • Gardening Tip #1

    Save water in the garden by using plants that have low water needs.  Alternatively, group plants with similar watering needs together. Also, remove weeds from the garden; they are competing for water with your plants.