Standpipe and Water Fill Station Access

There are a number of options for business customers needing access to potable or recycled water. These include access to a water fill station or metered hydrant standpipe.

Water Fill Station Access

Water fill stations are available for recycled water and potable water and permits are required to gain access to the fill station.

Find out more:

Potable water carrier permits           Recycled water carrier permits

Metered Hydrant Standpipes

Under certain circumstances a metered hydrant standpipe can be hired to draw bulk water from the town water supply. Use of Metered Hydrant Standpipes is strictly limited and availability is reserved for situations where no other option exists - access to a water fill station will need to be assessed before the hire of a standpipe can be considered.   

General Standpipe Hire Information

Hire and use of a standpipe requires a permit. The following documentation is required to be provided with your Application:

  1. If filling a tanker, a current backflow prevention certificate issued by a licensed plumber.
  2. A copy of your Certificate of Currency for Public Liability Insurance for an amount not less than $20 million.
  3. A current standpipe training ticket issued by a recognised training provider.
  4. A completed Water Hygiene Induction assessment form.
  5. If being used on a site - site plan of where and how the standpipe will be used.  Please indicate the intended hydrant location on site plan.

Standpipes can be hired for a short (up to 14 days) or long term periods and are available in different sizes - each size is restricted to certain uses. Please refer to the Potable water permitted uses checklist (PDF).

Metered Hydrant Standpipe Training Organisations

Before hiring a Metered Hydrant Standpipe, all operators are required to be trained in the safe operation of the equipment and obtain a training ticket from one of the organisations listed below.

Civil Construction Training Services (CCTS) Phone: 0410 549 838

Civil Train Queensland Phone: 07 3360 7933

PACCT Pty Ltd Phone: 0419 646 369

Water Hygiene Induction

Unitywater has recently obtained certification to the food safety management standard ISO 22000.  An important component of the ISO 22000 standard is the implementation of a training and awareness program, which educates standpipe customers on their obligations under the management system.

Please download the awareness program document and assessment and arrange for your operators to read the information document and then complete the assessment form.

To request access to Metered Hydrant Standpipe

Click here to download the application form Before applying, it is recommended that you contact us to discuss your requirements.

Our Customer Relations Team can be contacted on 07 5431 8765 or by email retail.compliance@unitywater.com (Monday to Friday 8.30am to 4.30pm). If a member of the team is not available at the time of your call, you will receive a response to your enquiry within one (1) business day.


    Did You Know
  • Installing a water efficient 4 star rated showerhead will reduce the flow from 20 litres per minute to 9 litres per minute.