Vision, purpose and values

  

Our vision  

To create a sustainable, industry-leading, and community and customer oriented water and allied services business.

Our purpose

To deliver water to customers and to collect, transport and then treat their sewage.

Our values

Our values are enduring and will drive our behaviours, defining our culture. they are:

  • Reliability: We mean and do what we say: consistently, professionally and in a timely manner.
  • Safety: We think, walk and talk safety every day, and have the systems and processes in place to protect us, our customers, the community and the environment from our activities.
  • Honesty & Integrity: The work we do is always and only in the best interests of our customers, stakeholders, community and the environment.
  • Efficiency: We don’t waste time, money or effort because we have the right people in the right place getting it right first time.
  • One Team: No one succeeds at the expense or exclusion of others, and we are proud of our collective success.
  • Innovation: We seek new ways of doing things better.

 

    Saving Tips
  • Bathroom Tip #1

    Save water in the bathroom by turning off the tap while cleaning your teeth or shaving, keeping showers to less than four minutes, fix leaking taps, toilets and showers immediately, and installing a water-efficient shower rose.