Report a leak

We respond to water faults 24 hours a day, 365 days a year.

Please report the following leaks to Unitywater:

  • At your meter
  • On the footpath
  • On the road
  • On public land.

You can report a leak by phone, email or SMS. 


PHONE 1300 086 489 (24 hours).

Got a photo of the leak?
Send any photos along with the address and location of the leak by:

If you suspect a leak inside your property, please see 'Checking for concealed leaks on your property’. Leaks on your property from the water meter to your house are the property owner's responsibility to investigate and repair. Please call a licensed plumber if you have a leak on private property.

When reporting a leak

To help us respond to the fault as efficiently as possible, please:

  • provide the address and location of the leak location and
  • describe the type of leak you have noticed.
Leak - Trickle Leak - Puddle
Trickle Puddle


Leak - Flowing down the street Leak - Major Burst
Flowing down the street Major burst
    Did You Know
  • Installing a water efficient 4 star rated showerhead will reduce the flow from 20 litres per minute to 9 litres per minute.