Water and wastewater prices by region 2026-27
Water and wastewater pricing for 2026-27 will be updated below on 30 June 2026.
What does your bill pay for?
See what each charge pays for on your water and wastewater bill below or find out more about understanding your bill.
The water you use
Think of it as every shower, washing machine cycle, load of dishes and turn of your tap. Your water usage charge is made up of:
- State Government Bulk Water
- Variable Water usage
For ways to reduce your use, check out our water efficiency
tips.
Treating your waste
It takes a lot to carry and treat more than 74 billion litres of wastewater from homes and businesses every year.
- Variable Wastewater Usage charge
Find out more and take a virtual tour of our wastewater treatment plants.
The infrastructure we need
Building and fixing pipes, plants, pumps and so much more today and into the future. Plus our local customer contact centre and 24/7 faults and emergency service - rain, hail or shine.
- Fixed Water Access
- Fixed Wastewater Access
Get to know your Customer Support Network
We want to make it easier for people to achieve peace of mind when it comes to paying their bills. That's why we offer a number of flexible options to pay.
Support Finder
Simply answer a few quick questions and our Support Finder will guide you to the support option that's best for you.
Short-term payment plans
Call our friendly team on 1300 086 489 to set up a tailored plan that is right for you and your budget.
7-day extensions
Extend the due date on your bill by 7 days - it's easy to set up online in My Account or over the phone.
Support for pensioners
If you are an eligible pensioner, you can apply for the Pensioner Water Subsidy of up to $120 per year.
Smoothpay
Split your bill payments into smaller, more frequent amounts with Smoothpay in My Account or call 1300 086 489.
Other support services
There are many reasons why you may need extra support. See our list of trusted resources and community organisations.
