Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
Page 37
Page 38
Page 39
Page 40
Page 41
Page 42
Page 43
Page 44
ChairmanandCEOreport4__________________________________________________________________________________________________________________________________________________________________________________________________________________________AboutUnitywater5__________________________________________________________________________________________________________________________________________________________________________________________________________________________IntroductionThisreport5__________________________________________________________________________________________________________________________________________________________________________________________________________________________Unitywater5__________________________________________________________________________________________________________________________________________________________________________________________________________________________Ourvision5__________________________________________________________________________________________________________________________________________________________________________________________________________________________Ourpurpose5__________________________________________________________________________________________________________________________________________________________________________________________________________________________Ourvalues5__________________________________________________________________________________________________________________________________________________________________________________________________________________________OurprofileWhoweare7__________________________________________________________________________________________________________________________________________________________________________________________________________________________Timelineofwaterreform7__________________________________________________________________________________________________________________________________________________________________________________________________________________________Whatwedo9__________________________________________________________________________________________________________________________________________________________________________________________________________________________Howwedobusiness9__________________________________________________________________________________________________________________________________________________________________________________________________________________________Whereweoperatefrom9__________________________________________________________________________________________________________________________________________________________________________________________________________________________TheyearinreviewTheroadto1July201011__________________________________________________________________________________________________________________________________________________________________________________________________________________________Majorachievements11__________________________________________________________________________________________________________________________________________________________________________________________________________________________ThefutureDevelopmentpath12__________________________________________________________________________________________________________________________________________________________________________________________________________________________Summaryoffinancialinformation2009-201013__________________________________________________________________________________________________________________________________________________________________________________________________________________________CorporateGovernance__________________________________________________________________________________________________________________________________________________________________________________________________________________________ManagementstructureOurboard16__________________________________________________________________________________________________________________________________________________________________________________________________________________________Boardmeetingattendance19__________________________________________________________________________________________________________________________________________________________________________________________________________________________Ourexecutivemanagementteam20__________________________________________________________________________________________________________________________________________________________________________________________________________________________Riskmanagementandaccountability23__________________________________________________________________________________________________________________________________________________________________________________________________________________________OurworkforceWorkforceestablishment25__________________________________________________________________________________________________________________________________________________________________________________________________________________________Planningframework25__________________________________________________________________________________________________________________________________________________________________________________________________________________________Retentionandturnover25__________________________________________________________________________________________________________________________________________________________________________________________________________________________Consultancies25__________________________________________________________________________________________________________________________________________________________________________________________________________________________Overseastravel25__________________________________________________________________________________________________________________________________________________________________________________________________________________________Informationsystemsandrecordkeeping27__________________________________________________________________________________________________________________________________________________________________________________________________________________________Financialstatements29__________________________________________________________________________________________________________________________________________________________________________________________________________________________Glossary42__________________________________________________________________________________________________________________________________________________________________________________________________________________________Contents