Collecting your information
Unitywater holds your personal information in accordance with the Information Privacy Act 2009 and we will:
- Tell you when and for what purpose we will be collecting the information;
- Tell you what information is necessary to access Unitywater’s products and services, including payments and transactions;
- Not ask for or collect any sensitive information about you unless it is necessary to meet legal, public interest or statistical requirements to complete the requested transaction;
- Take all reasonable steps to permanently remove personal identification from the information collected about you if it is no longer needed.
Using your information
When you provide Unitywater with your personal information, we will:
- Use the information to help you use Unitywater services;
- Gather the data for analysis;
- Remove personally identifiable characteristics, unless you have given us specific consent to recognise your usage on an individual basis.
We will not disclose your personal information to any other person or organisation unless one of the following reasons apply:
- You have given us consent to do so;
- The information is needed to conduct a transaction between you and that person or organisation;
- We are required by law to do so;
- There are grounds to believe disclosure will prevent a threat to life or health;
- That person or organisation is providing a service to Unitywater and is required to maintain the same or similar privacy legislation principles.
Security of your information
When handling your information, Unitywater will:
- Take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and securely stored;
- Monitor transmissions sent to or from Unitywater for quality control and systems administration;
- Strive to protect your personal information from misuse, loss and unauthorised access; however we cannot guarantee security;
- Operate secure servers to minimise the risk of unauthorised use of your credit card information.
Cookies are small pieces of information (text) that a website can transfer to an individual’s computer hard drive for record keeping. Cookies can reside on an individual’s machine for a fixed period of time, or expire at the end of an Internet session.
Some of our websites use cookie technology to provide the visitor with the ability to customise the site for return visits or to allow the visitor to carry information across different pages. Cookies are not used to track or identify visitors for any other purpose.
Web server log files
When you access our website, our web server makes a record of your visit and logs the following information for statistical purposes only, such as:
- The type of browser you are using;
- Your traffic patterns through our site, including: the date and time of your visits to the site; the pages you accessed and documents downloaded; the referring page.
Your internet address accessing our site
No attempt is or will be made to identify users or their browsing activities except in the event of an investigation. In that event, it is possible that a law enforcement agency may exercise a warrant to inspect activity logs.
If you have any queries about your dealings with this web site, please contact Unitywater.
Accessing, correcting or updating your information
If you would like to access, correct or update your personal information held by Unitywater, you will need to make a formal application under the Information Privacy Act 2009.
If you have any queries about accessing, correcting or updating your information, please contact Unitywater.