General Service and Information Request Form

Unitywater encourages and values feedback from our customers and we thank you for your enquiry. Our Customer Service team will review your enquiry and forward it to the relevant Unitywater representative for attention or action within 10 working days.

Kindly note, this online enquiry service is monitored between the hours of 8:30am to 5:00pm, Monday to Friday (excluding public holidays).

If you require property or account information urgently, or if your enquiry is in regards to an emergency situation, please contact our Customer Service team by telephone on
1300 0 UNITY (1300 086 489).



Request or enquiry type*
Customer details
Account Number
First Name*
Last Name*
Email Address*
Daytime contact phone number*
Region*
Property Address
Street*
Suburb*
Postcode*
Postal Address Same as property address

Street
Suburb
Postcode
Details of request or enquiry


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    Saving Tips
  • Watering Tip #1

    The best time to water the garden is in the cooler time of early morning or late evening where there is less water loss from evaporation. Check on the Queensland Water commission website for the relevant water restrictions.