For all enquiries about the one-off $80 Queensland Government Bulk Water Rebate, please call 13 QGOV (13 74 68) or visit the Department of Energy and Water Supply website.

General Service and Information Request Form

This email service is monitored between the hours of 8:30am to 5:00pm, Monday to Friday (excluding public holidays).

If you have an urgent request, we advise you to phone the Unitywater 24-hour emergencies and faults hotline on 1300 0 UNITY (1300 086 489).

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    Saving Tips
  • Laundry Tip #1

    Save up to 15,000 litres a year by ensuring you wash a full load every time, making sure the water level in your washing machine matches the size of the load and by buying a water-efficient washing machine when the time comes to replace your current washing machine.