General Service and Information Request Form

This email service is monitored between the hours of 8:30am to 5:00pm, Monday to Friday (excluding public holidays).

If you have an urgent request, we advise you to phone the Unitywater 24-hour emergencies and faults hotline on 1300 0 UNITY (1300 086 489).

Request or enquiry type*
Account number (if available)
Customer details
First name*
Last name*
Daytime contact phone number*
Mobile phone number*
Email address*
Property address Postal address
Same as property address

Please select your preferred contact method.

Details of request or enquiry
Upload any supporting files here
Please note: Maximum file size is 1MB. PDF, Word (.doc and .docx) formats only.

    Did You Know
  • Approximately one pool in every 20 has a leak! Even a minor leak can result in a major water loss.  Under pressure a tiny leak can lose more than 3000 litres a day.