Manage your account online 24/7 - Register for My Account
- pay your bill
- check your balance
- check the due date on your bill
- get a copy of your bill
- set up direct debit and payment plans to suit your budget
- update your contact details
- sign up to receive your bills by email or SMS
- Monitor your daily water usage
Registering is quick and easy. You can register using your email address or your Facebook or Google account. All you need is your Unitywater payment reference number, postcode of your mailing address and your account name, which you can find on your latest Unitywater bill.
You'll also be required to verify your email address and set up your preferred way to receive a two-step verification code, which you'll need every time you log in to My Account. Learn more about My Account security.
View our My Account step-by-step guide if you need help logging in for the first time.
Are you concerned about a higher-than-normal bill?
Use our 4-step checklist to help you understand some of the common reasons for a higher-than-normal bill.
Need a copy of a bill? Or multiple copies?
Simply log in to My Account and go to 'My Inbox'. All your bills since July 2012 will be available to view, print or download.
Want a payment plan to help manage your budget?
We have a variety of payment plans, including smoothing your bill, direct debit, short-term and hardship payment plans.
