Water Carrier Permits

To operate a business as a water carrier of either potable (drinking) or recycled water, you will need to apply for a water carrier permit. Find out more:

How to obtain a potable water carrier permit

How to obtain a recycled water carrier permit

Adding an additional truck to an existing permit

Replacing your key and/or swipe card

Selling your business

Cancelling your carrier permit

 

How to obtain a potable water carrier permit

To operate as a water carrier distributing potable water for domestic consumption, you must be licensed under The Food Act 2006 (PDF). Please contact council for information.

To obtain a permit to access potable water supplies, you are require to complete an Agreement form.  Please contact a member of our Customer Relations Team on 07 5431 8765 to discuss your application. 

Please allow 24-48 hours for your application to be processed.  Unitywater will notified you about the outcome of your application and an appointment will be made for the collection of the access tag/s.  On the day of your appointment, you will be required to pay the relevant fees before collecting the access tag/s. Please note you will need to pay a deposit for the access key and swipe card. The deposit is fully refundable when you cancel your permit and return the access key and tag.

 

How to obtain a recycled water carrier permit

If you would like to become a recycled water carrier, you need to meet the requirements in our agreement, including completing a recycled water training course.

Step 1:  Ensure your drivers have completed the compulsory recycled water training.

All individual drivers/users must complete this training as a Workplace Health and Safety requirement.
The training and assessment can be posted or downloaded here:

2016 - Recycled Water Tanker Operator Training Guide (PDF)
2016 - Recycled water training assessment (PDF)

Please email retail.compliance@unitywater.com to obtain the correspondence training package.

Step 2:  Complete an application for a recycled water permit

To obtain a permit to access recycled water supplies, you are require to complete an Agreement form.  Please contact a member of our Customer Relations Team on 07 5431 8765 to discuss your application. 

Please allow 24-48 hours for your application to be processed.  Unitywater will notify you about the outcome of your application and an appointment will be made for the collection of the access tag/s.  On the day of your appointment, you will pay the relevant fees and collect the access tag/s. 

Please note you will need to pay a deposit for the access key and swipe card. The deposit is fully refundable when you cancel your permit and return the access key and tag. Information on fees and charges.

Step 3:  Using Recycled Water

Once your permit has been approved and you have paid the necessary fees, you can access our bulk recycled water outlets throughout the region.

Our outlets are 3 inch male cam lock fittings, carriers require a 3 inch female fitting. There are many outlets across the region, some with limitations on the size of vehicle/vessel, some with access time restrictions. See recycled water outlets for details.

When taking water from the outlets, Unitywater charges for recycled water on a consumption basis. This is calculated via an automated system. The charge is based on the class of recycled water you use (i.e. Class A+, A or B).  As part of the terms and conditions of your permit, you are required to keep a logbook of any recycled water taken from the Unitywater supply network.

Upon delivery of your first load of recycled water, regardless of the quality, you must (under Workplace Health and Safety requirements), provide the customer with a copy of the relevant fact sheet. 

Download

 

Recycled water incidents: The Recycled Water Incident Reporting form (PDF) must be completed and returned to Unitywater if an incident occurs with recycled water within the Moreton Bay, Noosa or Sunshine Coast regions.

 

Adding an additional truck to an existing permit

You can add an extra truck to your current permit. Simply contact Customer Service and have the following information ready:

  • existing permit number
  • new truck registration number
  • truck model
  • capacity of the tanker (if applicable).

 

Replacing your key and/or swipe card

If you have lost or damaged your access key and/or swipe card, we can issue you a replacement. You will need to pay a new deposit for the item and the original deposit paid will be forefeited. Contact Unitywater's Customer Relations Team for more information.

 

Selling your business

New owners must apply for a new access permit when they start operations.

 

Cancelling your carrier permit

If you would like to cancel your permit, you will need to advise us in writing that you are no longer carrying recycled water.

You will also need to return the access key and swipe card. We will then return your deposit by cheque (made out to the person/company noted on the original deposit receipt).

 

    Saving Tips
  • Laundry Tip #1

    Save up to 15,000 litres a year by ensuring you wash a full load every time, making sure the water level in your washing machine matches the size of the load and by buying a water-efficient washing machine when the time comes to replace your current washing machine.